3 Ways to Uplevel Your Customer Service

We know that our Printed Minters do the most for their customers. We love seeing the unique packaging additions, shining reviews and authentic content you put forward — but what’s a company to do when they’re ready to take the next step + go the extra mile? 

Here are 3 ways we’ve seen things (uber successfully) done. 

1. Live Chat

We love seeing Live Chat’s on websites and ChatBot, an easy-to-implement software for your store, makes it easy! The best part? No coding or in depth techie experience required! Simply choose one of their five done-for-you templates — Customer Service, Discount, Lead Gen, etc. — and shoot for the moon! 

2. Send Them a Thank You

Yes, depending on the size of your business a handwritten thank you may be out of the question, but a phone call from a Customer Service Team employee or automated email can move your business forward by leaps and bounds! People like people and they’ll feel grateful you went out of your way to show them appreciation. 

3. Pay Attention

Curate a system that allows you to see when it’s someone’s 3rd or 4th order. In that order, tuck in a small surprise thanking them for being a repeat customer! Loyalty goes a long, long way and your token of appreciation won’t go unnoticed.

Tell us: What do you do to up your customer service?

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